Terms of service

Last Updated: June 23, 2026

Welcome to Twisted Roots. By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this website.

1. ONLINE STORE TERMS

By using this site, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction while using our website or products.

2. PRODUCTS AND SERVICES

We strive to display products, colors, descriptions, and pricing as accurately as possible. However, we cannot guarantee that your device's display accurately reflects product colors.

We reserve the right to:

• Modify or discontinue products at any time.

• Limit quantities purchased.

• Refuse service or cancel orders at our discretion.

3. PRICING AND PAYMENT

All prices are listed in U.S. Dollars (USD).

We reserve the right to change pricing without notice. Payment must be received before orders are processed and shipped.

4. SHIPPING

Shipping times are estimates and are not guaranteed. Delays caused by carriers, weather, holidays, or other circumstances beyond our control are not the responsibility of Twisted Roots.

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.

5. RETURNS AND REFUNDS

Please refer to our Refund Policy for details regarding returns, exchanges, and refunds.

6. SMOKING ACCESSORIES DISCLAIMER

Any smoking accessories sold by Twisted Roots are intended for legal use only.

Customers are solely responsible for ensuring compliance with all local, state, and federal laws regarding possession and use of purchased products.

Twisted Roots does not encourage or promote illegal activity.

7. AGE RESTRICTION

Customers purchasing age-restricted products must be 21 years of age or older where required by law. By placing an order, you certify that you meet the legal age requirements in your jurisdiction.

8. INTELLECTUAL PROPERTY

All content on this website, including logos, graphics, product images, text, and designs, is the property of Twisted Roots VA and may not be copied, reproduced, distributed, or used without written permission.

9. LIMITATION OF LIABILITY

Twisted Roots shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of this website or products purchased through this website.

All products are used at the customer's own risk.

10. ACCURACY OF INFORMATION

We make every effort to ensure information on this site is accurate; however, errors in descriptions, pricing, availability, or other content may occur. We reserve the right to correct errors and update information without prior notice.

11. THIRD-PARTY SERVICES

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party sites.

12. CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting to this website.

13. CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

Twisted Roots

Website: twistedrootsva.com

Email: twistedroots2026@gmail.com

By using this website, you acknowledge that you have read, understood, and agree to these Terms of Service.